Privacy Policy

Stock'n Lock Storage ("we", "us", "our") trading as Stock'n Lock respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or contact us.

Who we are

Stock'n Lock is a Perth-based portable storage business. We deliver lockable, weather-proof shipping containers to customers across Perth, Western Australia.

• Service area: Perth, Western Australia
• Contact: contact@stocknlockau.com · 0416 692 022

What we collect

When you enquire or hire a container, we may collect:

• Your name
• Your phone number
• Your email address
• Your delivery address and site access details
• The hire dates and details of your enquiry
• Payment details (processed by our payment provider, not stored by us)
• Technical data: browser type, device, IP address, and pages visited (via Google Analytics)
• Conversion data (via Google Ads) if you arrived from one of our ads

How we use it

• Respond to your enquiry and provide a quote
• Arrange delivery, hire, and collection of your container
• Process payment for your hire
• Contact you about your booking
• Improve our website and services
• Meet legal, tax, and record-keeping obligations

Who we share it with

We don't sell your information. We share it only with providers we need to run the business and deliver your service:

• Vercel, to host the website
• Google, for Google Ads conversion tracking and Google Analytics
• Payment processor, to take your payment for the hire
• Authorities, if required by law (e.g. court order or tax audit)

Cookies and tracking

This site uses cookies for Google Ads conversion tracking (so we can measure ad effectiveness) and Google Analytics (to understand site usage). You can disable cookies in your browser. Some features may not work if you do.

How long we keep it

We keep your contact information and hire records for as long as needed to respond to your enquiry, deliver the service, and meet legal record-keeping requirements (typically 7 years for tax and business records).

Your rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you can:

• Access the personal information we hold about you
• Correct information that's inaccurate or out of date
• Request deletion of your information (subject to legal record-keeping requirements)
• Lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au

To exercise any of these rights, email contact@stocknlockau.com.

Children

This site isn't directed at children under 16. We don't knowingly collect information from children.

Changes

We may update this policy from time to time. The "Last updated" date at the top shows when it last changed. Continued use of the website means you accept any updated policy.

Contact

Questions about this policy?
Stock'n Lock
contact@stocknlockau.com
0416 692 022